Refund Policy

Last updated: [Insert Date]

At Dental Bazaar, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help with our refund and return policy.

1. Eligibility for Returns and Refunds

1.1 Items are eligible for return or refund only if they are defective, damaged, or incorrect upon delivery.
1.2 You must notify us within 7 days of receiving the item to initiate a return.
1.3 The product must be unused, in its original packaging, and with all accessories to qualify for a refund or replacement.

2. Non-Returnable Items

2.1 The following items are not eligible for return or refund:

  • Products that have been used, tampered with, or damaged by the customer.

  • Items without original packaging and accessories.

  • Customized or special-order products.

  • Consumables such as dental materials, impression trays, and sterilization products (unless damaged or defective).

3. Return Process

3.1 To request a return, contact our customer support team at support@dentalbazaar.com with the following details:

  • Order Number

  • Reason for Return

  • Photographic or Video Evidence of damage or defect
    3.2 Once approved, we will provide you with return shipping instructions. The customer is responsible for return shipping costs unless the item received was incorrect or defective.

4. Refund Process

4.1 Refunds will be processed only after the returned product has been inspected and approved by our team.
4.2 Refunds will be issued to the original payment method within 7-10 business days after approval.
4.3 If the refund is delayed, please check with your bank or payment provider before reaching out to us.

5. Replacement Policy

5.1 If you prefer, we can replace the defective or incorrect product instead of issuing a refund.
5.2 The replacement will be shipped once the returned item is received and inspected.

6. Cancellation Policy

6.1 Orders can only be canceled if the request is made before the order is shipped.
6.2 Once an order has been dispatched, it cannot be canceled, and the standard return policy applies.

7. Contact Us

For any refund or return-related inquiries, please reach out to:

Dental Bazaar
105, Dayal Nagar, Behind TV Centre,
Opp. Dr. Vikram Sood, Near Dhingra Hospital
Jalandhar-144002 (Pb) India
Call: +91-98156-18450
Email: support@dentalbazaar.com

By purchasing on our website, you acknowledge and agree to this Refund Policy.